## Privacy Policy
**Last Updated:** December 5, 2025
This Privacy Policy describes how **Curacao-Colors** ("we," "us," or "our"), a painting and tropical maintenance service provider based in Curaçao, collects, uses, and discloses information about you when you visit our website, contact us, or engage our services.
### 1. Information We Collect
We collect information primarily to provide our services, process inquiries, and improve your experience. The types of information we collect include:
* **Contact Information:** Name, address, phone number, email address, property location (for service quotes).
* **Service Information:** Details of your painting or maintenance project, size of property, type of service requested, photographs of the property (if provided by the client or taken by us with consent for quoting/documentation).
* **Financial Information:** Payment method details (processed through secure third-party payment gateways), billing address, and transaction history.
* **Usage Data:** IP address, browser type, device information, pages viewed, time spent on the site, referral source, and other diagnostic data collected via analytics tools (like Google Analytics).
* **Communication Data:** Records of correspondence when you contact us via email, phone, or website contact forms.
### 2. How We Use Your Information
We use the information we collect for the following purposes:
* **Service Delivery:** To provide quotes, schedule appointments, execute painting and maintenance services, and manage your contract.
* **Communication:** To respond to your inquiries, provide customer support, and send service updates or appointment reminders.
* **Marketing & Promotions:** To send you updates, special offers, and information about new services we offer, where you have opted in or where legally permitted. You can opt-out of these communications at any time.
* **Improvement & Analytics:** To understand how users interact with our website, identify popular services, diagnose technical issues, and improve our service offerings and website functionality.
* **Compliance & Legal:** To comply with legal obligations, enforce our terms and conditions, and protect the rights and safety of our company and clients.
### 3. Sharing and Disclosure of Your Information
We do not sell your personal information. We may share your information with third parties in the following circumstances:
* **Service Providers:** We engage trusted third-party companies and individuals to facilitate our services, such as website hosting, analytics providers, customer relationship management (CRM) software, and payment processing companies. These third parties are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
* **Business Transfers:** In the event of a merger, acquisition, or asset sale, your personal information may be transferred as a business asset.
* **Legal Requirements:** We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Curacao-Colors, or protect the personal safety of users of the service or the public.
* **With Your Consent:** We may share your information for any other purpose disclosed to you at the time we collect the information or with your explicit consent.
### 4. Data Security
The security of your data is important to us. We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
### 5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For clients, we will retain information necessary for invoicing, tax compliance, and warranty services related to the painting project.
### 6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
* **Right to Access:** You have the right to request copies of the personal data we hold about you.
* **Right to Rectification:** You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
* **Right to Erasure (Right to be Forgotten):** You have the right to request that we erase your personal data, under certain conditions.
* **Right to Object to Processing:** You have the right to object to our processing of your personal data, under certain conditions.
To exercise any of these rights, please contact us using the contact information provided at the end of this policy.
### 7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
### 8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us.